citrix receiver i am able to login but not able to connet

same fqdn for internal and external users, but internal users get to storefront VIP and external users get to gateway vip (this can cause problems if not done right). Is there anything exotic about your config: Have you confirmed all config is properly propagated to all participating storefront servers. Finally, is there a storefront base url properly set and are the beacons configured to detect external vs internal users. Is the store you are using properly setup for both internal and gateway configuration? Can can this be resolved from all the participating storefront servers to the gateway? Is a callback address specified (if needed). in the Gateway settings for storefront, do you have the correct Gateway FQDN, callback address, and source IP set to the gateway VIP or blank (instead of snip, if the gateway is also load balancing your storefront traffic). In the store configuration, does it have one CVAD Site or multiple sites defined? Does each site list 2 or more controllers from its site only? (I had a customer once configure Site A with xml brokers from SiteA and Site B and wonder why it failed every other request.) If director isn't registering an error, then that means the controllers aren't registering the problem (in all likelihood) and the issue is probably storefront or gateway based.įirst, you really, need to break down the config to see if there is something unexpected or a more complicated scenario that what we're assuming. If your still not seeing any 'smoking gun' events, try looking in Citrix Director to see if it sees the 'lack of resources' as an error and gives you an failure and reason message that might give you some extra information to go on. And can be affected by 1) lack of available resources, 2) maintenance mode, etc.

The no apps/desktops available message occurs during the resource enumeration phase.

Check to see if integrated caching is enabled on the NS and disable it AND flush cache on the ADC, just in case. You said CAG (which is the old net6 appliance), so I assume you meant Gateway (Netscaler/ADC based) :)įlush your cache (browser) and make sure the browser isn't serving stale content (disable browser caching and force it to check every visit to page, if possible).

Citrix receiver i am able to login but not able to connet